Does the Florida Department of Revenue Call You?

If you’ve received a call from someone claiming to represent the Florida Department of Revenue (FDOR), you may wonder if it’s legitimate or a scam. While the FDOR does make phone calls in certain situations, it’s important to verify the authenticity of any such communication to protect yourself from potential fraud.

When Does the Florida Department of Revenue Call?

The FDOR may contact taxpayers by phone for specific purposes, such as:

1. Clarification of Tax Returns or Filings: If your filing contains discrepancies or missing information, they may reach out to request clarification.
2. Payment Plans or Delinquent Accounts: For taxpayers with overdue balances or payment arrangements, the FDOR might call to discuss payment options.
3. Ongoing Audits: If you are under audit, the department may call to request additional documentation or discuss the status of the audit.
4. Child Support Services: In cases involving child support enforcement or inquiries, they may contact you directly.

How to Identify a Legitimate FDOR Call

Here are ways to ensure the call is genuinely from the FDOR:

1. Caller ID:
   • Official FDOR calls typically display their number, which you can verify against the contact information on their official website.
2. Purpose of the Call:
   • FDOR representatives clearly explain the reason for their call and provide detailed, verifiable information.
3. No Pressure for Immediate Payment:
   • The FDOR does not demand immediate payments over the phone, especially via unconventional methods like gift cards or wire transfers.
4. Verify Their Identity:
   • Ask for the caller’s name, department, and contact information. Call back using the official FDOR contact numbers to confirm the legitimacy of the request.

Beware of Scams

Scammers often impersonate government agencies to steal personal information or money. Be cautious if:

• The caller demands personal information like Social Security numbers, bank account details, or passwords.
• They threaten immediate legal action, such as arrest or property seizure, without prior written notice.
• The call involves unusual payment methods like cryptocurrency or prepaid debit cards.

Steps to Take if You Suspect a Scam

1. Hang Up: Do not provide any personal or financial information.
2. Contact the FDOR Directly: Call the official number at (850) 488-6800 to confirm if the call was legitimate.
3. Report the Incident: If you believe the call was fraudulent, report it to the FDOR and the Federal Trade Commission (FTC) at reportfraud.ftc.gov.

Conclusion

Yes, the Florida Department of Revenue may call you under specific circumstances, but they will always do so professionally and transparently. If you ever doubt the authenticity of a call, verify the information through official channels. Staying vigilant and informed is the best way to protect yourself from potential scams.

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